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Shipping & Returns

All our legal stuff is here

Returns Policy

If you are not satisfied with the product you purchased from PCXmods.com, you may return it to us and obtain a credit or refund excluding shipping, handling and labor charge. In the event the shipping charges were paid by the shipper (PCXmods) and listed as "FREE SHIPPING" by PCXmods, "FREE SHIPPING" is only available for the original qualifying purchase and is a (1) one time offer. Any subsequent transactions pertaining to the original transaction/purchase (on or after the qualifying purchase) where "FREE SHIPPING' was paid for by PCXmods, no longer applies and customer is 100% responsable for shipping fees including but not limited to the cost to ship, handling, returns, exchanges and transactions fees (if applicable). Subsequent fees are determined solely by PCXmods and it is the buyers responsibility to pay these fees.

Any return for a refund may be subject to a 15% restocking fee.
Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:

  • Any product not purchased from PCXmods.com
  • Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
  • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
  • Any product from which the UPC code has been removed from its packaging
  • Any product that exhibits physical damage

Any opened retail packaged components or software does not qualify for a refund or credit, nor do any barebones or full systems. Processors (CPUs) and memory modules cannot be returned for refund or credit, opened or unopened. To qualify, you must return the product and any accompanying cables, connectors, reference manual, media or other associated documentation in its original packaging so that it arrives to PCXmods.com within a period of 30 calendar days from invoice date, no exceptions.

Before returning any product, please contact our Tech Support Department to obtain a Return Merchandise Authorization (RMA). An RMA is valid for 10 consecutive days after the date of issuance. The RMA number must be prominently displayed only on the shipping label of boxes containing returned goods. Do not mark the boxes themselves. Any product returned without an RMA number, incomplete and/or not in resalable condition, or with an RMA number over 10 days old, will be refused and returned at customer's expense.

All returned goods must be shipped freight prepaid at customer's expense in their original boxes and packing material. A copy of your invoice must accompany all returned products, along with a detailed description of problem(s) encountered. Returned goods should be freight insured by you. Product(s) returned to you under warranty will be shipped freight-prepaid via FedEx or UPS. pcxmods.com reserves the right to charge for shipping, handling and labor if the product received for repair, exchange or replacement is non-defective. PCXmods.com does not offer cross-ship replacement of any products we sell.

Shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

We have made every attempt possible to ensure that the delivery address you have provided matches known shipping address' within the USPS address verification system for all US based destinations. PCXmods is not responsable for any delays that may happen due to you, the customer, providing any innacurate ship to data. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Limited Warranty

All PCXmods.com items are warranted to be free of defects in materials or workmanship for a period of 30 Days from date of shipment. All components purchased from PCXmods.com which are not sold as part of a PCXmods.com system, are warranted to be free of defects in materials and workmanship for a period of 30 days from date of shipment. Components may have additional warranties by their publisher or manufacturer in replacement or addition to this warranty. This warranty does not cover any abuse, misuse or modification of products. We reserve the right to repair or replace the defective product under warranty as we see appropriate. We do not warrant uninterrupted or error-free operation of a product. We do not warrant that any product that you acquire will meet your individual needs.

General

All of your rights, all of our obligations and all licenses (except as specifically granted), are valid only in the United States, Puerto Rico, and Canada. Neither of us will bring legal action more than one year after the cause of the action arose. The laws of the State of Utah shall govern this Agreement.

© 2014 PCXmods.com. All rights reserved. All prices and specifications are subject to change without notice. All product names, registered trademarks, and trademarks are the property of their respective owners.

 



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